Privacy & Compliance

GDPR-Compliant AI Chatbot — Hosted in the EU

The only AI chatbot that doesn't treat data privacy as an afterthought. End-to-end encryption, EU hosting, and full GDPR compliance — by default.

GDPR Compliance in Detail

Every feature is designed for European data protection.

EU Hosting

All data is stored and processed exclusively on servers in the European Union. No data transfers to third countries.

End-to-End Encryption

All conversations and documents are encrypted in transit and at rest. Encryption standard: AES-256.

Data Processing Agreement (DPA)

Standard DPA available per Art. 28 GDPR. Customizable for enterprise customers.

Audit Logs

Complete logging of all access and changes. Full traceability of who accessed what data and when.

Data Minimization

Only data necessary for chatbot operation is processed. No hidden trackers or third-party scripts.

Right to Deletion

Conversation data can be deleted at any time. Complete data deletion within 24 hours upon request.

GDPR Comparison: Leezy vs. US Providers

No compromises on data protection. Here's how Leezy compares.

CriteriaLeezyIntercomTidioChatbase
EU Data Hosting
End-to-End Encryption
DPA Available
No Third-Country Transfers
German Language Support
Audit Logs

Trust Through Transparency

Company headquarters: Germany
Data location: European Union
Fully GDPR compliant

FAQ — Data Privacy

What does GDPR-compliant mean for a chatbot?

A GDPR-compliant chatbot stores and processes all data in accordance with the European General Data Protection Regulation. This includes EU hosting, encryption, data processing agreements, data minimization, and the right to deletion.

Where is chatbot data stored?

All data is stored exclusively on servers in the European Union. No data transfers to the USA or other third countries.

Does the chatbot need its own privacy policy?

Yes, chatbot usage should be mentioned in the website's privacy policy. Leezy provides templates and text blocks that can be used directly.

Why not just use a US provider?

US providers are subject to the CLOUD Act and can be compelled to hand over data to US authorities — even with EU hosting. Leezy as a German provider offers true data sovereignty.

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