AI Customer Service

Automate Customer Service with AI — Up to 80% Fewer Tickets

AI customer service solution for end-to-end customer service automation. The AI chatbot handles automated customer inquiries instantly, in 50+ languages, GDPR-first — and frees the support team from routine tasks.

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No credit card required

Sound Familiar?

Common customer service problems that AI automation solves.

Overwhelmed Support Team

Repetitive questions consume valuable capacity. The team can't get to the important requests.

Slow Response Times

Customers wait hours or days for an answer. Satisfaction drops, churn increases.

Same Questions, Over and Over

80% of inquiries are routine. Shipping status, business hours, return policies — again and again.

No Support After Hours

Customers expect 24/7 availability. Without night shifts or weekend teams, that's impossible.

The Solution: AI Chatbot for Customer Service Automation

leezy is the AI customer service solution for automated customer service — a chatbot trained on your business data that handles customer support around the clock.

Instant Answers

The AI chatbot answers customer inquiries in under 1 second — 24/7, in 50+ languages.

Smart Routing

Complex inquiries are automatically forwarded to the right team. The AI knows when a human needs to take over.

Continuous Learning

The chatbot improves with every interaction. New documents and FAQs are automatically integrated.

Results That Convince

80%Fewer Support Tickets
<1sAverage Response Time
94%Customer Satisfaction
50+Supported Languages

ROI Calculation

Example: A company with 5 support agents and 1,000 tickets per month.

5 support agents
1,000 tickets/month
800 tickets automated (80%)
~160 hours/month saved
Up to €8,000/month savings

05 — Voices

Notes from the support floor.

What teams tell us after the first week: the repetitive questions go quiet, international customers stop waiting, and the oncall rotation gets its evenings back.

Customer Success Manager

Setup was surprisingly quick. Our support team now handles 60% fewer routine questions, and customers get instant help even after hours.

Operations Director

The multilingual support is excellent. Our international customers finally get help in their native language without waiting for our team.

E-Commerce Manager

Integration with our existing systems was seamless. The chatbot now handles order tracking and returns without any manual intervention.

Faster Response Time
85%
Active Users
300+
Customer Support
24/7

FAQ — AI Customer Service Automation

What is customer service automation?

Customer service automation describes using AI to answer recurring customer inquiries without manual effort. An AI chatbot is trained on your business data and answers customer questions instantly and accurately — 24/7. The term covers both automating customer service workflows and AI-powered customer support handling.

What is the difference between automating customer service and customer service automation?

Both terms describe the same thing — one is verbal, the other is the noun form. An automated customer service solution like leezy handles routine requests via an AI chatbot so the support team has time for complex cases. Common synonyms in the market: automated customer service, customer support automation, AI customer service solution.

How quickly is the AI chatbot ready?

The AI chatbot can be set up in under 5 minutes. Upload documents, enter your website URL, or paste FAQ texts — the chatbot learns automatically and is ready instantly.

How does AI customer service automation work?

The AI chatbot is trained on your business data (websites, documents, FAQs, Notion pages). When a customer asks a question, the chatbot searches this knowledge base for the matching answer and delivers it in under a second. Complex inquiries are automatically routed to the human support team — with the full conversation context.

Is the AI customer service solution GDPR compliant?

Yes. Customer data is stored in the EU (Frankfurt), all transfers are encrypted, and a complete privacy policy and processor agreements are available. The platform meets all GDPR requirements for customer service automation.

What languages does the chatbot support?

The AI chatbot supports over 50 languages and automatically detects the customer's language. Ideal for international businesses.

What does customer service automation cost?

Getting started is free: 100 messages and 15 AI actions per month, no credit card required. Paid tiers (Starter, Pro, Business) scale with the volume of automated customer inquiries. At 1,000 tickets per month with 80% automation, the investment typically pays back within weeks.

What happens with complex inquiries?

The AI chatbot automatically detects when an inquiry is too complex and forwards it to the human support team — with the full conversation context.

09 — The Start

Your first agent, live today.

Free plan, no card required. 100 messages, 15 AI actions, full access to integrations — upgrade only when the math is obvious.

No credit card · 100 messages / month free

  • Billing: Free plan, no card
  • Setup: Under 5 minutes
  • Data residency: EU · Frankfurt