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4 posts tagged with "Customer support"

Automating customer support without hiding your escalation paths.

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Route leads and human handoffs straight into Slack

· 5 min read
Martin Kogut
Founder, leezy.ai

The most common way an AI agent lets a team down is not a bad answer. It is a good conversation that nobody follows up on. The agent qualifies a lead, or a customer asks for a person, and that signal lands somewhere the team does not look until tomorrow. By then the moment has passed.

The Leezy.ai Slack integration fixes that by putting the signal where your team already is. When the agent captures a lead or a customer needs a human, a message appears in Slack, in the channel you choose, with the context attached.

Add your AI agent to WordPress: one plugin, zero code

· 5 min read
Martin Kogut
Founder, leezy.ai

A large share of the sites we help run on WordPress, and a recurring reason good tools never get deployed is the last mile: someone has to add a snippet to the theme, and that turns a five-minute decision into a ticket for a developer who is busy with something else. The tool sits approved but uninstalled, and the value never arrives.

The free Leezy.ai WordPress plugin removes that last mile. You install it from the WordPress admin, paste your chatbot ID, and your AI agent is live on every page. There is no code to touch and no developer to wait for.

AI agent on WhatsApp: answer customers where they already are

· 6 min read
Martin Kogut
Founder, leezy.ai

Most of the teams we work with at hypescale already have a WhatsApp Business number on their website. Very few of them can keep up with it. Messages arrive in the evening, on weekends, and in the middle of a busy shift, and the person who owns the inbox is rarely free to reply within a few minutes. That gap between "customer sends a message" and "someone answers" is where trust quietly leaks away.

Today your Leezy.ai AI agent answers on WhatsApp directly. The same agent you train on your own content can now hold a full conversation on the channel your customers already use, at any hour, in their own language.

Train your AI agent on your Notion workspace

· 5 min read
Martin Kogut
Founder, leezy.ai

Most teams we work with already have the answers written down. They live in Notion: the help articles, the internal how-tos, the product notes, the policies everyone refers to. The knowledge is not missing. It is just trapped in a place customers cannot reach and staff have to dig through.

You can now connect Notion to Leezy.ai and train your AI agent directly on that workspace. You pick the pages you want, the agent learns from them, and the knowledge your team has already written becomes answers people can get instantly.